Frequently Asked Questions
What can I expect in my first lesson?
Everyone is different, so we like to start our singing lessons with a quick chat about your goals and aspirations and discuss where you feel you are with your voice and your experience so far. Next, we might start with a few exercises to get you comfortable singing and start your journey into good vocal techniques. Finally, we will work on a song, so make sure you come with an idea of a song you might like to do. Whatever you want to achieve, we will make it happen.
What should I bring?
Not much is required for you to bring along, but it is recomended that you bring a water bottle and wear comfortable clothes, when possible.
Do you provide online lessons?
Yes! if you specify in your booking you are looking for an online lesson, an online link shall be sent to you upon confirmation of booking.
What is Vocal Health First Aid?
Vocal Health First Aid refers to the immediate care and practical strategies used to address and manage early signs of vocal strain, discomfort, or injury before professional medical treatment is required. It involves recognising symptoms of vocal fatigue or misuse and applying preventative or responsive techniques to protect and support the voice.
Accessibility at our studio?
Our studio is accessible for all; we have a lift from the street level to our studio on the 3rd floor. But If you do have reduced mobility, please let your teacher know before your first lesson.
What genres do you teach?
Whatever genre you wish to do is fine with us. We will never change your style; the techniques you learn with us will be designed to enhance your style, never change it.
How can I get to you?
Nearest Underground Stations
Southwark (Jubilee Line) – approximately 0.3 miles (5-minute walk)
Borough (Northern Line) – approximately 0.3 miles (5-minute walk)
London Bridge (Jubilee and Northern Lines) – approximately 0.5 miles (10-minute walk)
Nearest Rail Stations
London Waterloo East – approximately 0.4 miles (9-minute walk)
London Waterloo – approximately 0.5 miles (10-minute walk)
London Bridge – approximately 0.6 miles (12-minute walk)
Terms and conditions
By booking lessons or enrolling in a subscription with The London Singing Lab, you agree to the following terms and conditions.
Lesson Payments & Subscriptions
All lessons must be paid for in advance. If payment has not been received at least 24 hours before the scheduled lesson time, the lesson may be cancelled.
Students enrolled in a subscription are responsible for booking all lesson dates and times before the end of each monthly billing cycle. Any unused lessons that are not booked within that period will be forfeited and cannot be carried forward.
Reschedueling
A minimum of 24 hours’ notice is required to reschedule a lesson.
Requests made with less than 24 hours’ notice are not eligible for rescheduling and the lesson will be forfeited.
When requesting a reschedule, students must provide alternative dates and times within 7 days of the original lesson date. If suitable options are not provided within this timeframe, the lesson will be forfeited.
If the teacher is unable to accommodate the proposed alternative times, the lesson may be rescheduled to a date within 10 days of the original lesson date.
Cancellation & refund policy
A minimum of 48 hours’ notice is required to cancel a lesson. Cancellations made with less than 48 hours’ notice will result in the full lesson fee being charged.
All lesson bookings, subscriptions and packages are non-refundable. Once lessons have been purchased or scheduled, refunds will not be issued under any circumstances.
If you are unable to attend a lesson, rescheduling in accordance with the studio’s rescheduling policy is the only alternative to cancellation or refund.
General Policy note
The London Singing Lab often operates with limited availability and waiting lists. Providing as much notice as possible for any changes is greatly appreciated and helps maintain fairness and availability for all students.
While these policies are in place to ensure consistency and studio organisation, reasonable understanding and discretion may be applied where appropriate.
Contact Us
Telephone: +44 7753256736
E-mail: info@thelondonsinginglab.co.uk
Address: 32 -36 Loman Street, Southwark, London, SE1 0EH